Sync 3 update with new Massachusetts exit numbers?

[GZiss]

I own a 2018 Ford Explorer. In 2021, the state of Massachusetts updated all of their highway exit numbers. I purchased an update shortly after that, but unfortunately it did not have the exit updates.

I'd still like to update the maps, but I'm hesitant considering how expensive it is and without knowing if it will have the updates I need.

I contacted Ford who said they don't know and I should contact the software company, Alom. I emailed Alom numerous times and nobody there ever responds.

Does anyone know if the latest update has the new MA exit numbers? I also went to https://syncnavigation.com/ford/home today and it says there is a new update coming on May 13. Is there a way to know if that will have the updates I need?

 

[peterk9]

Welcome to the Forum.
I've seen many posts about navigation updates but have never heard of Alom. Here is a link you might want to check out. It mentions HERE Technologies.

The technology and innovation behind your Ford Navigation System Map

ford.navigation.com

Peter

 

[GZiss]

Welcome to the Forum.
I've seen many posts about navigation updates but have never heard of Alom. Here is a link you might want to check out. It mentions HERE Technologies.

The technology and innovation behind your Ford Navigation System Map

ford.navigation.com

Peter

Well now I'm really confused. Ford Customer Service told me to contact Alom and even gave me Alom's email address.

 

[peterk9]

Well now I'm really confused. Ford Customer Service told me to contact Alom and even gave me Alom's email address.

Have you done an Internet 'Search' on Alom? See what comes up.

Peter

 

[GZiss]

Have you done an Internet 'Search' on Alom? See what comes up.

Peter

When I searchd Google for "ford sync alom", I found this, which seems to indicate that they do handle Ford navigation.

 

[peterk9]

When I searchd Google for "ford sync alom", I found this, which seems to indicate that they do handle Ford navigation.

Interesting, although it's the first time I've heard the name and the first mention of it in the forum.
I don't have the manual handy now but I think the company responsible for navigation is mentioned in it.

Peter

 

[MM07]

What version of maps do you have?

I am pretty sure maps NA 2 22 have the new exit numbers. I updated to this version last May.

A new version of the maps should be out next week.

 

[GZiss]

What version of maps do you have?

I am pretty sure maps NA 2 22 have the new exit numbers. I updated to this version last May.

A new version of the maps should be out next week.

How can I tell which version maps that I have?

 

[peterk9]

How can I tell which version maps that I have?

I believe it is on the same screen that shows you the Sync version that you have loaded. That screen also allows you to set the option for Auto Updates.

Peter

 

[Gerry1]

I own a 2018 Ford Explorer. In 2021, the state of Massachusetts updated all of their highway exit numbers. I purchased an update shortly after that, but unfortunately it did not have the exit updates.

I'd still like to update the maps, but I'm hesitant considering how expensive it is and without knowing if it will have the updates I need.

I contacted Ford who said they don't know and I should contact the software company, Alom. I emailed Alom numerous times and nobody there ever responds.

Does anyone know if the latest update has the new MA exit numbers? I also went to Ford - Sync3 Map Update today and it says there is a new update coming on May 13. Is there a way to know if that will have the updates I need?

Hello, I just updated to NA2.23 maps today. That is the latest. Give me a destination from Delaware to Massachusetts that will have the route numbers that changed. I can check it for you. In April I bought the five year downloadable map license for $200. I thought that was reasonable. I have a 2018 Sport- love the vehicle!
Gerry

 

[Gerry1]

How can I tell which version maps that I have?

Go to settings- software update- for Maps the latest is NA2.23

 

[GZiss]

Hello, I just updated to NA2.23 maps today. That is the latest. Give me a destination from Delaware to Massachusetts that will have the route numbers that changed. I can check it for you. In April I bought the five year downloadable map license for $200. I thought that was reasonable. I have a 2018 Sport- love the vehicle!
Gerry

Sorry, just saw this response. If you're still able, please set the destination to 75 Middlesex Turnpike, Burlington, Massachusetts and let me know what exit number it tells you to take. Thanks in advance!

 

[Gerry1]

Sorry, just saw this response. If you're still able, please set the destination to 75 Middlesex Turnpike, Burlington, Massachusetts and let me know what exit number it tells you to take. Thanks in advance!

It shows as exit 50B.

 

[GZiss]

It shows as exit 50B.

That is the new number. Thanks so much for confirming!