larrymcj
Member
- Joined
- June 7, 2011
- Messages
- 18
- Reaction score
- 0
- City, State
- East Tennessee
- Year, Model & Trim Level
- 2011 White Limited
I have a 2011 Ford Explorer that's only a few days old. I've completely setup the SYNC and MyFord Touch system, paired my Android phone and all *was* working just fine until today. I entered a destination of a very prominent street address and the nav system told me that particular street number was invalid (it's not...it's been there for 40 years in a major city). It offered to take me to the midway point of that street and I agreed with "OK". When I actually arrived at my destination (of course the system didn't know I was there) I manually cancelled the route and the normal green box appeared in the center of the nav screen saying "Are you sure you want to cancel the route" (or something like that) and I pressed "OK". At this point the navigation map went gray (very dimmed out) and the green box was still there with nothing in it.
I tried turning off the car, removing and inserting the Nav SD card again, to no avail. I can't get the navigation system work at all. The map is there...it's displaying exactly wherever I am, but it's still grayed out and I can barely see it and the green box is still there.
On a similar note...just before this trip I plugged in my iPod, was playing music, and then went to the FM radio and unplugged the iPod from the USB slot. This time I got a red box (same size as the green box I previously described) which said "MY NAME's iPod is disconnected. Nothing I could do would make this red box disappear, even though the iPod was totally disconnected. I turned off the car and that box finally went away, but the green one (nav problem) still won't disappear and I can't view the map.
I should mention that I've previously configured destinations and then manually cancelled the routes and this problem didn't occur.
I tried turning off the car, removing and inserting the Nav SD card again, to no avail. I can't get the navigation system work at all. The map is there...it's displaying exactly wherever I am, but it's still grayed out and I can barely see it and the green box is still there.
On a similar note...just before this trip I plugged in my iPod, was playing music, and then went to the FM radio and unplugged the iPod from the USB slot. This time I got a red box (same size as the green box I previously described) which said "MY NAME's iPod is disconnected. Nothing I could do would make this red box disappear, even though the iPod was totally disconnected. I turned off the car and that box finally went away, but the green one (nav problem) still won't disappear and I can't view the map.
I should mention that I've previously configured destinations and then manually cancelled the routes and this problem didn't occur.