Solved 2013 Explorer won't start

[Doug57]

2013 Explorer won't start the dash lights come on but when I try to start it the dash lights go off and the does nothing. I tried to jumpstart it but would not start.

 

[Fix4Dirt]

do you hear the starter crank over?

 

[Doug57]

No the starter doesn't do everything.

 

[peterk9]

2013 Explorer won't start the dash lights come on but when I try to start it the dash lights go off and the does nothing. I tried to jumpstart it but would not start.

Do your headlights come on at full brightness? I wonder if they also will go OFF when you try to start the vehicle with them switched ON?
Perhaps the battery is so low that a jump start may not work. Have you checked the battery itself?

Peter

 

[Odrapnew]

Check battery connections and the battery.
If the connections are loose, it can cause all sorts of odd issues.

Also, when my battery died a few years back, it just stopped working one day. Wouldn't even take a jump.
Could be a failed battery.

 

[Doug57]

Checked the battery cables when I tried to jumpstart it. The terminals are clean and the battery looks fairly new.

 

[Doug57]

Just took the battery out and had it checked at a auto parts store it was good the battery is less than one year old. I'm having it towed to shop.

 

[Doug57]

I got my X back it was the ignition switch $210 installed I thought it was going to be the starter I think I got off pretty cheap.

 

[peterk9]

Thanks for reporting back Doug.

Peter