Thats quite a list - seems like these items should not be issues for another ? 9 years or more?
Although some of it must be sue to harsh summer temps...
Hi VinceL!
I'm happy to get your regional customer service manager (CSM) looped in on all of these concerns; they'll ensure they are all addressed by your dealership. To get started, shoot me a PM with your VIN, mileage, dealer, daytime phone number, and full name. I'll get to work!
Crystal
DON'T move to Dallas - there's already too many up here !!!!
kidding - kidding - come on up - glad to help if you need some ideas about the different areas from a local .... good luck on the job !
On edit - just ran thru all 200+ posts in this thread - great pics and commentary !!!
Reminds me of our trips thru there years ago.... Now that we are back into Rv'ing after a 30 year hiatus we are thinking of heading to cooler climes this summer !
I recall driving a class a thru the Garden of the Gods and wondering WHY did they let me in here ?!?!
Stunning place !! and thank goodness we weren't towing too big a toad !!!
Nice color! I really wish they made the sport in this color!
Thanks Crystal, a PM is on its way. Thanks!
No offer of a loaner. That kinda sucks Vince. I know that under the factory warranty that a loaner is not supplied and those dealers that do, I assume do so at their cost. Still 2 weeks is a long time and I would have thought that they should have made some kind of arrangement with you. Even given my limited driving, I don't think I could go without for 2+ weeks.Well, two weeks down and things are progressing along on our car. Bill at Tomball Ford has been great keeping us in the loop with progress calls every couple of days. Now it looks like we are part of the recall on the fuel system. I hope they can take care of that at the same time (though I know parts are going to be scarce).
One thing I have to grouse about is this: I have been two weeks without a car for warranty repairs and not once has Ford offered a loaner car. I think that stinks With my Subaru and a list that long, I would have been offered one when I dropped my car off.
let them keep it for a few more days and it then qualifies for lemon law protection from being out of service for 30 days within the first year....
document everything though !
I can help if you want, have done it twice with two other vehicles.
Could this beOkay, now having had the car back for a few days, this is what we have found:
9. Faint creaking noise heard when turning steering wheel to the left or right.
9. Could not replicate - but I can't really blame them as it happened very rarely.
So that is where the car stands. I will talk with the service manager at the dealership to address my continued concerns. I do give credit to the folks at Tomball, Bill has been excellent and Misti is awesome.
...I'm having issue 2 and 9 on my Explorer. For the past few months, my daily routine in the morning before I go to work is popping the trim on the seat back in. It pops back off minutes later so I don't know why I even bother. I need to make an appointment with the dealership...
boltsfan17, sounds like your creaking noise is a lot worse than ours! Eek. If you can, take the tech for a drive and recreate the noise, since you know how to do it, so that they can't do the old "can't replicate" song and dance.
As for the road trip? Looks like you have an amazing adventure planned!!! Gonna put our trip to shame, lol. Of course, we all expect a travelog replete with pictures and descriptions. I'm excited for ya.
Hi boltsfan17,
I want to get involved and see how I can help. Send me your information in a PM and I'll get the ball rolling. Please be sure to include your VIN, dealer, mileage, daytime phone number, and full name.
Thanks!
Crystal