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- Thread starter jd4242
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jd4242
Explorer Addict
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- October 15, 2008
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- City, State
- va beach
- Year, Model & Trim Level
- 92explorer&94 ranger
yep driver called me yesterday.they will be here wed at 4.they will be on tomorrow. now just to see what condition they are in and if they are going to do anything for.me like a shipping refund or some sort of credit back!!its been a month today and they have lied 3 times in writing about it being shipped
jd4242
Explorer Addict
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- 312
- City, State
- va beach
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- 92explorer&94 ranger
hell im still so passed over this hole thing i might sick my dog on you!!!! there be white so it will look the rest of my truck.i just got a real big gunmetal racing strip!!hood and tail gate done!!
Xeek
Explorer Addict
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- March 21, 2010
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- City, State
- Virginia Beach, VA
- Year, Model & Trim Level
- 1991 xlt
lolol if my air valve worked id blow my horns at your dog!
they are white? i know it depends, some places ship things in black. or did you choose white?
i was really hoping they would be some bright highlighter color
they are white? i know it depends, some places ship things in black. or did you choose white?
i was really hoping they would be some bright highlighter color
jd4242
Explorer Addict
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- 92explorer&94 ranger
wel got them wed and put them on the fit good just alot bigger than i imagined.they also came damaged but i kept them rather than mess with them again!!they also have not responded to my emails again and wont answer again!!here are more pics of them mounted in this thread
http://www.explorerforum.com/forums/showthread.php?t=306797
damage
http://www.explorerforum.com/forums/showthread.php?t=306797
damage
Xeek
Explorer Addict
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- 1991 xlt
atleast its fixable, but that really sucks. they need to give you something back for all the trouble and learn howto pack then on a pallet right to not get damaged. and of course respond to you
jd4242
Explorer Addict
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- 92explorer&94 ranger
yep.they was just in a box and had bubble wrap around the middle of them.not the corners,not the whole thing,just around the middle!!!WTF
BrianDye
I'll have another...
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Thats pathetic that a company would do that.
I would be calling and raising hell about those knicks. Sure you can fix them, but you paid a good chunk for those things, they should be PERFECT.
I never really believed the hype you hear about UPS damaging packages until today. (Ive had 90% of everything ive ever ordered shipped VIA UPS, never once had a problem). Today I was out in the driveway polishing my rims, and heard a UPS truck pullup next door, I hear him literally drop/toss the package on theyre steps, knock and take off. They werent/still arent home, but im gonna walk over tonight and ask if it was damaged at all and tell them what I saw.
I would be calling and raising hell about those knicks. Sure you can fix them, but you paid a good chunk for those things, they should be PERFECT.
I never really believed the hype you hear about UPS damaging packages until today. (Ive had 90% of everything ive ever ordered shipped VIA UPS, never once had a problem). Today I was out in the driveway polishing my rims, and heard a UPS truck pullup next door, I hear him literally drop/toss the package on theyre steps, knock and take off. They werent/still arent home, but im gonna walk over tonight and ask if it was damaged at all and tell them what I saw.
- Joined
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- City, State
- Vail, Arizona
- Year, Model & Trim Level
- 1992 XLT 4x4
Since you did pay with a bank card, if you dispute the charges you will get their attention. I think you can dispute it since you didn't get what you ordered, in the correct condition it.
ust document everything, including times/dates you call etc.
~Mark
ust document everything, including times/dates you call etc.
~Mark
- Joined
- February 9, 1999
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- 12,050
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- City, State
- Vail, Arizona
- Year, Model & Trim Level
- 1992 XLT 4x4
Tell them you got it, but the product was damaged and packaged improperly and that they have not been answering the phone or emails. Don't let the payment go through yet.
~Mark
jd4242
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- 92explorer&94 ranger
just an update..nothing was every done and they still ignore all calls and emails.i sent an email a couple weeks ago asking if they had ever email my request to the owners yet and they sent one back asking what the problem was and that this was the first email they have ever gotten from me.i then emailed them back with copies of all the emails and they now wont answer my emails or calls!! SO AGAIN DONT ORDER FROM THESE PEOPLE!!! i will bump this thread every couple months just to warn people about them.
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